> Support

On the Web. Before contacting Machine Science with technical questions, please log in to the Machine Science web site and review the Quick Reference documents in the main menu area. The Troubleshooting Quick reference, in particular, provides guidance for resolving a range of commonly encountered technical problems.

By E-mail. Technical and customer service questions should be addressed to info "at" machinescience.org. When writing, please be sure to specify which project you are working on and provide a clear description of your problem. Include any problematic code in the body of your e-mail or as an attached text file.

By Telephone. If you are unable to resolve your problems using our web-based resources or an e-mail inquiry, you may contact Machine Science by telephone at 617-354-7171. Representatives are available Monday to Friday, 10AM to 5PM, Eastern time.